All posts in Employee Community

What is a social business ecosystem?

The ideal social business ecosystem is all of your people, information and processes connected in such a way as to waste less time finding the right person or the right answer.

The dictionary defines an ecosystem as any system of interconnecting and interacting parts, as in a business: The success of Apple’s ecosystem depends on hardware/software integration. Manufacturers, retailers, and customers are all part of the automotive industry’s ecosystem.

Social Business Ecosystem

It’s a simple way to look at it and makes sense when it comes to where social networking platforms can help people in a business of any size company. A functioning ecosystem is people sharing information easily and servicing customers efficiently.  The conversation among all stake-holders becomes accessible, making each part of the ecosystem truly connected to the other.

The scientific view, based on today’s technology, offers a more detailed explanation to what can be achieved in a business today.

  • A community of organisms together with their physical environment, viewed as a system of interacting and interdependent relationships and including such processes as the flow of energy through trophic level sand the cycling of chemical elements and compounds through living and nonliving components of the system.

    The American Heritage® Science Dictionary -

Sure, some of that is hard to apply to business as a concept but from a 50,000 foot cultural perspective, we see harmony, order and purpose. Businesses that are growing toward this objective are more fun places to work. They have engaged employees that treat customers better, fostering loyalty. They are not afraid to make mistakes or bring forth bold ideas.

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Social Learning as an Employee Development Solution

Guest Post by workplace learning, performance, and communication expert Halelly Azulay, President of TalentGrow and author of  Employee Development on a Shoestring

Photo by arvindgrover via Flickr

What is Social Learning?

Social learning, or Learning 2.0, is a general name given to multiple collaborative online tools for sharing knowledge, building relationships, and interacting with content and with other members of the online community. These tools allow learners to learn independently, more quickly, and more efficiently, and to be more productive and effective as a result. Most of the content in these systems is user generated and user rated for interest, relevance, and helpfulness. The tools most commonly used by organizations for social learning purposes are wikis and social networking tools such as discussion boards, blogs, video uploading platforms, and podcasting. (more…)

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Why We Love Slow Donnie (David Cross) on “Just Shoot Me”

Work should be fun.  That means a lot of things  – like caring about your work, being more engaged and being more productive. You can accomplish some of this by working on things you love and enjoy (making work less work?). You can accomplish it by communicating in less frustrating ways and making it easier to find information that matters. You can also accomplish it by laughing more and not taking everything so seriously.

My great friend Jim Pelley travels around the globe as a keynote speaker and expert on laughter in the workplace. He talks about using humor to embrace risk, manage change, provide better customer service and more.  You can do great work and be productive without feeling like you want the day to be over so you can move on to something more fun.

So today, if you’re stressed and feeling the pressure of deadlines and commitments. Just say, “Chicken pot, chicken pot, chicken pot pie!”

Have a laugh today and everyday!

 

Share something that makes you laugh at work!  Do you have permission for work to be fun?  Please share your experience with us!

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How Small Businesses Are Using Social Media [INFOGRAPHIC]

How Small Businesses Are Using Social Media – crowdSPRING
Crowdsourced Logo and Graphic Design by crowdSPRING

This infographic tells an interesting story about social media adoption by small businesses; perhaps most interesting are the stats near the bottom of the graphic. Namely, it’s the ability to marry social media activities to business metrics like customer engagement, intelligence gathering, external and internal collaboration, and lead generation that really matters. If a business can’t point to tangible results from their social strategy, it might be time for a fresh look.

“Taming the social beast can be a real challenge for business owners who are already spreading themselves thin,” says C7group VP of Communications, Shelly King. “The need for a clear strategy and roadmap, and the right tools to execute it, is more pressing than ever.”

C7group has created a Small Business Social Integration service that is designed to help small businesses take their social presence beyond marketing and create a truly social business, from customer service and retention to employee collaboration and workflow improvement. If you’d like to know more about how we do that, click the link above to request more information or give us a call today.

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The Evolution of Workplace Collaboration: This Is Not Your Father’s Usenet

Last week, C7group CEO, Jeff Marmins shared an infographic demonstrating that the web has always been social.  As social tools move to the forefront of business, though, it’s becoming clear that one of the biggest gains from this progression will be the impact on workplace collaboration.  The ability for employees to work together on projects over great distances and without regard to time zones is becoming a key competitive advantage.

Have a look at this video from our partner, Jive Software:

Did you catch the vision? The business of the future will do more than use the latest social media tools to keep in touch with customers; forward-thinking businesses are already implementing tools like Jive to build internal teams that know no borders.

Think of the the impact that something as simple as sharing internal documents can have on a team. There was a time in the not-too-distant past when team members had to rely on email to share documents, make edits and updates, save new versions, make sure they sent back the *right* version, then start the whole chain over. It was time-consuming and messy, and God forbid you moved the wrong version to your laptop for the big presentation.

Now, documents are living, breathing things with a safe place, probably somewhere in the cloud, to call home. Team members can access, edit, and use the same document from any web browser anywhere in the world and at any time of the day, and they’ll always be using the latest version. That’s just one example of the kind of strides collaboration has taken in the social business model.

Are you engaged or is something holding you back from taking the plunge? Share your thoughts about the potential risks and benefits you see!

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Jive What Matters [Video]

With the release of the latest Jive 5 social business platform, Jive have made it faster and easier for end users to learn what’s happening around their community and find information and resources that matter most.

This is definitely one of the major selling points of the new Jive 5 platform. Reducing the amount of noise and not leaving end users with information overload or that “did I leave the gas on?” feeling that you are missing out on important information about your job.

The Activity stream of What Matters is where you can stay apprised and engaged in activity happening in our community. For example, it will track activity related to content you are following, people you are following as well as places you are following.

Jive 5 allows users to find your most important updates, intelligently filtered, based on rich social information. You can personalize your stream even more by hiding things you don’t want to see.

(more…)

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