All posts in Social Integration for Small Business

Sharing Content – It’s the Little Things

When we sent our Happy Thanksgiving email using Mailchimp it was shared on Facebook. After all, why should our email of gratitude and holiday wishes only be limited to our mailing list? The pesky auto-post-from-one-online-service-to-another. It posted with Mailchimp’s logo from the email. Perhaps you’ve done something similar. In fact, you may have abandoned some…

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Social Media and Sales Relationships by Jon Ferrara

Free to view! Here is the recorded version of Jon Ferrara, CEO of Nimble, presenting and discussing  tips about how to work as an effective team by tracking and managing their contacts, prospects, activities, communications and sales forecasts, including: Maximize marketing impact More revenue in less time The need for unified communication This webcast is…

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Social CRM is at the Heart of Small Business

  Small businesses can be social businesses. This means small business can use social technology and tools to do their work better and serve customers better. Social Customer Relationship Management (SCRM) is at the center, and a critical component of our solution.  Although we are a “strategy first,” consulting company, we’ve been exploring software in this…

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How Small Businesses Are Using Social Media [INFOGRAPHIC]

Crowdsourced Logo and Graphic Design by crowdSPRING This infographic tells an interesting story about social media adoption by small businesses; perhaps most interesting are the stats near the bottom of the graphic. Namely, it’s the ability to marry social media activities to business metrics like customer engagement, intelligence gathering, external and internal collaboration, and lead…

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C7group Announces Launch of New Offering for Small Business

Since its formation, the C7group has worked to help business owners and executives, from enterprise to SMB, understand that making the move to social is about more than ust using social media platforms for marketing and customer acquisition. A true social business engages customers and employees across the organization, from customer service, to innovation, to…

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