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Social Media Risk Management – Altimeter Group Research

Recently, Altimeter Group published their findings from a detailed study on Social Media Risk Management.We are grateful that Altimeter chose C7group as a resource for their research. Altimeter has fast become a benchmark for analysis of new and disruptive technologies and business practices.

“66% of companies surveyed said that social media represented a significant or critical risk to the reputation of the organization…”

Please view and share the report below. We welcome your comments.

C7group offers services in Social Media Governance (Policy and Procedure) and Employee Training (Example: Social Media Behavior and Best Practices).

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Portland high schools block social networking, video streaming sites #Fail

Over the next two weeks, Portland’s school district will install filtering software on laptops issued to high school students, in order to block access to pornography, social networking sites and video streaming sites when the laptops are at home.

The district will install filtering software made by Sophos, an Internet security company based in Boston. The software will be downloaded automatically when students boot up their computers at school. Only when students get home will they discover that their lives have changed in a big way.

No longer will they have access to social networking sites like Facebook and video-streaming sites like Hulu and YouTube. Also blocked will be forums and news groups, games, dating sites, gambling sites and chat rooms. – The Portland Press Herald

This will prove to be the wrong approach. It is incredible how a School District can make this kind of decision. It is further evidence that migrating from old ways of thinking in business and education will take considerable effort and visionary thinking.  Today learning can be reinforced online.

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B2B Social Media – Become a Marketing Superstar

B2B Social Media Webinar Jeffrey Cohen Kipp BondarAs a business marketing to other businesses, you already know that it’s critical to embrace and optimize your social media efforts for all the ways it can extend your reach. But how do you turn social interactions into actionable leads, and more important, revenue? Can you really measure ROI, and if so, how? How do you learn and leverage best practices in a perpetually changing environment?

Next week we’re offering an opportunity to virtually meet Jeffrey Cohen, Social Strategist at Radian6 and Kipp Bodnar, Indound Marketing Manager at Hubspot during our webcast:  B2B Social Media – Become a Marketing Superstar. Jeffrey and Kipp are co-authors of The B2B Social Media Book: Become a Marketing Superstar by Generating Leads with Blogging, LinkedIn, Twitter, Facebook, Email, and More, and the co-founders of SocialMediaB2B.com. These established thought leaders will share their insights on B2B social media, offer case studies and answer questions relevant to your business.

B2B Social Media – Become a Marketing Superstar
Wednesday, April 25, 10 to 11am PT
Free
Register today

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Social Media and Sales Relationships by Jon Ferrara

Free to view! Here is the recorded version of Jon Ferrara, CEO of Nimble, presenting and discussing  tips about how to work as an effective team by tracking and managing their contacts, prospects, activities, communications and sales forecasts, including:

Maximize marketing impact
More revenue in less time
The need for unified communication

This webcast is part of the 2012 C7group Business Thought Leadership Series. Watch the video below  or continue reading to learn more about Jon.

A social entrepreneur at heart, Jon founded GoldMine Software in 1989 where he served as the executive vice president of the company until he sold it in 2000. GoldMine is one of the all time best selling CRM products that helped pioneer the entire Sales Force Automation (SFA) and Customer Relationship Management (CRM) market. During this time Jon was awarded the Earnst and Young Entrepreneur of the Year Award while GoldMine was named PC Magazine’s Editor’s Choice in 1993 and again in 1995, 1996 and 1997.

After selling GoldMine and watching the immense rise in power social media was experiencing, Jon entered the startup world again when he noticed a distinct lack of any products that effectively combined Relationship Management, Social Listening and Engagement, and Collaboration with Sales and Marketing. In 2009 Jon founded Nimble to create an extensive Social Business platform to fill this gap.

Jon Ferrara: Social Media and Sales Relationships from C7group on Vimeo.

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The New Business As Usual by Euan Semple

This recorded webcast is part of the 2012 C7group Business Thought Leadership Series: Euan Semple leads a presentation about driving business, leveraging social media and the culture and workflow changes that are required. Watch Euan’s presentation below or read more about his background:

Euan Semple is one of the few people in the world who can turn the complex world of social networking into something we can all understand. And, at the same time, learn how to get the most from it. Ten years ago, while working in a senior position at the BBC, Semple was one of the first to introduce what have since become known as social media tools into a large, successful organization. He has subsequently had five years of unparalleled experience working with organizations such as Nokia, The World Bank and NATO He is a one-man digital upgrade option for us all to download. This world is changing fast, but he makes sense of it because he understands that the core basics remain the same: community, learning, interaction. He is a master story-teller who offers a host of practical tales about how this new world can work for real people in the real world. Author of Organizations Don’t Tweet, People Do: A Manager’s Guide to the Social Web.

Euan Semple: The New Business As Usual from C7group on Vimeo.

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Social Learning and Employee Development by Halelly Azulay

Here is the recorded version of a valuable presentation and discussion with Halelly Azulay, CEO of TalentGrow from the 2012 Business Thought Leadership Webcast Series. Halelly Azulay discusses the realities of employee development and leveraging social networking and media for learner-driven, learner-generated employee education.

Halelly brings over 19 years of professional experience in the fields of workplace learning, performance, and communication with regulatory, corporate, government, non-profit, academic, and entrepreneurial clients. She is the author of Employee Development on a Shoestring (ASTD Press, 2012).

 

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Which is more important–culture or strategy?

Our answer is clearly culture! We agree with Leslie Bradshaw at Jess3 (and we’re big fans). Is it really a choice though?  Paying appropriate attention to strategy and planning is part of an adaptive culture. We think that the modern social, digital business has an iterative process for regularly re-examining its own culture. (more…)

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Culture: Your Organization’s DNA and How It Drives Everything Else

Organizations must transform their culture in order to become collaborative social businesses.  It’s no longer a debate that culture and values are the winning components of the business of tomorrow.  Technology is leading us in terms of what we must do with our workflow and behavior but it is not the central component. Technology tool selection happens after a proper strategy and roadmap are formed or the road to change and adoption are difficult or doomed.   Further, public image and brand value are now at the mercy of your organization’s character, responsibility and “humanness.”

Papa John’s Pizza recently experienced the brand damage that can be caused by one single tweet. That tweet of a photographed receipt containing an ethnic slur spread to millions of people in days. The digital social web has connected us. Social media marketing and digital PR efforts pale next to today’s real-time magnification of behavior no matter where or when it takes place.

Marissa Levin, Founder and CEO of Information Experts, Inc., and author of the recently released “My Company ROCKS!” Eight Secrets to a Growth-Driven Culture That Keeps Employees Happy & Engaged,” identified eight cultural strategies that her book expands upon:

  1. Commitment to a Non-Toxic Environment
  2. Commitment to Fun
  3. Safety Outside the Comfort Zone
  4. Employee Input
  5. Join for one position, stay for another
  6. Continuous Learning
  7. Responsible Flexibility and Work-Life Integration
  8. Employee Empowerment & Accountability
Culture is how an organization makes sense of the world, a set of assumptions internalized by all its members. Marissa Levin, with seventeen years of experience growing a successful business, has an outline worth sharing and a valuable conversation that will inspire you.  You are welcome to join her for an online webcast with the same title as this blog post, “Culture: Your Organization’s DNA and How It Drives Everything Else,” on Tuesday, March 13, 2012. Register here. It’s part of our 2012 Business Thought Leadership series.
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Moving the Needle. Using Social Media to Advance Your Business by Jason Falls

Did you get to participate in the live session of Moving the Needle. Using Social Media to Advance Your Business by Jason Falls? We’ve uploaded the video and the slide deck and opened the comments for discussion.

In this webcast you will learn about:

  • Developing a strategic plan for social media
  • Case studies of businesses using social media for business purposes
  • Tying the “conversation” with the “conversion” (more…)
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Social Learning as an Employee Development Solution

Guest Post by workplace learning, performance, and communication expert Halelly Azulay, President of TalentGrow and author of  Employee Development on a Shoestring

Photo by arvindgrover via Flickr

What is Social Learning?

Social learning, or Learning 2.0, is a general name given to multiple collaborative online tools for sharing knowledge, building relationships, and interacting with content and with other members of the online community. These tools allow learners to learn independently, more quickly, and more efficiently, and to be more productive and effective as a result. Most of the content in these systems is user generated and user rated for interest, relevance, and helpfulness. The tools most commonly used by organizations for social learning purposes are wikis and social networking tools such as discussion boards, blogs, video uploading platforms, and podcasting. (more…)

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