At some point in the future, every business will hire one (if they haven’t already): A social media “expert”. Whether it’s on a contract basis or as a full-time employee, the pressure to jump in the fray is going to build to the point that it’s unavoidable. Participation in the social web is already a business imperative. Right?
When they do finally make the decision to hire, business leaders are going to face the question of who to trust with this piece of their business, and most will get it wrong at least once. Why? Because the barrier to entry for becoming a social media expert is ridiculously low, so low, in fact, that it might as well not exist. (more…)