Small Business Social Media, Mobile & Web Strategy

Win more sales. Reduce expenses. Keep customers.

C7group’s Small Business Services helps small businesses build social ecosystems that help our clients increase revenue, decrease cost, and accelerate innovation.

C7group brings cost saving and revenue producing technology and practices that have previously only been available to enterprise level organizations, as well as the expertise to properly implement them, to small and mid-size businesses.

A true social business engages customers and employees across the organization, from customer service, to marketing, to employee collaboration. Small businesses have jumped into the social web by engaging on public platforms like Facebook, LinkedIn and Youtube, but, these sites online are merely the tip of the social technology iceberg for business. Facebook and sites like it are the most visible and most talked about, however, isolated success on public social websites leads business down the marketing tools path with blinders on.

A social business is more than that, it integrates culture, community, changed workflow and processes for responding to customer interaction. This comprehensive approach has been implemented by large corporations and has typically been too expensive for small business.

Get some air with social technology and business practices!

Our approach to “Small Business 2.0″  is holistic and comprehensive and delivered through a consolidation of our methodical five-step process of discovery, planning, governance, deployment and activation. C7group Small Business Services:

• Helps organizations better engage, communicate and collaborate with customers and employees.
• Bilateral communication between employees and customers
• Designs customary practices and tools required to maximize social media interactions in a small business environment.
• Leverages best in class software technology including community platforms, social intelligence solutions and other web and mobile technologies.
• Mitigate risk associated with employee use of social media.
• Implementation of procedures to monitor and respond to social network activity about your business, occurring from any device or network including mobile devices
• Provides data and ROI driven recommendations, objective analysis and in-depth market knowledge using an agile process.
• Gives you a dashboard that starts by showing the volume of mentions and positive/negative sentiment on topics of your choosing, across the internet and social media sources.

Many integrators are known to partner exclusively with vendors. C7group is independent and product vendor agnostic allowing us to be objective. We ensure that our clients get the solution best suited for their unique needs.

C7group  has a proven track record of results. Our ideas and experience are shared by everyone across your organization, leading to increased innovation, agility, and competitive advantage.